If you set up your chosen headset as your default communication device (in the Playback and Recording tabs of the Sound settings window above), you can then select Communication as the setting for audio in Cradle. If you're not using a Jabra headset, you will need to manually set the audio settings in Cradle. Ringer Compatible and Equipped Jabra Headsets

Right click anywhere in the window and make sure Show Disconnected Devicesis selected.

Click on the Recording tab at the top, and repeat this process for your recording devices.

Right click anywhere in the window and make sure Show Disconnected Devicesis selected, so you can verify you have disabled all currently disconnected devices.

Right click on each device you don't need, and select Disable.

Click on the device you want to use for your Cradle Headset and make it the default device by clicking Set Default at the bottom of this window.

Right click on your speaker icon on the task bar.

Windows 7 and Windows 10 (until build 1803) List your preference for each of these three purposes, then head to the next step and disable everything else. If you don't you will need a Playback Device for ringing (unless you're always wearing your headset). If you have a ringer equipped Jabra headset, you don't need an audio device for ringing (see a list of these headsets at the bottom of this article).

The caller hearing you (microphone input) - (Recording Device).

Hearing the caller (headset output) - (Playback Device).

If Cradle is the only program on your computer with which you use audio, you only need to work out what you want for the following three purposes: How do you do this? First Step: What audio devices do you need? What we recommend doing is this: only enable the audio devices that you need for your setup. This could happen due to a small change in the operating system, a driver not loading properly, a device not working properly the first time, or some other reason. An initial polling interval of 5 minutes is best for most networks. The Group SNMP Polling Interval overrides the global parameter configured on the Device Setup > Communication page. We have learnt that many Windows machines have many audio devices, some of which aren't plugged into any speakers or microphones! More options leads to more chances for the wrong audio device to be selected. Sets time between Up/Down SNMP polling for each device in the group. We have been scratching our heads here at Cradle trying to come up with the best user experience that's reliable, predictable, and fuss free. If you have ever had your audio go to weird places on Windows, you are not alone. Windows Audio Setting Recommendations Windows can often override Cradle audio settings - here's how to fix this

Set default communication device